Client Services Assistant – SalesStar Europe Ltd

Client Services Assistant

SaleStar Europe Ltd

SalesStar UK is an award-winning team of experienced salespeople, businesspeople, trainers and managers who are passionate about the profession of selling and raising the performance and results of sales organisations.

We work with growth-oriented CEOs and executive sales leaders seeking tailored solutions to meet their specific needs. Those who are change-minded and willing to invest in their sales organisation in order to reach peak performance.

Combining sales specific research and proven best practices, we provide our clients with a clear path to achieve their sales and business goals.

The successful candidate will join a fantastic team here at SalesStar! Being a part of the SalesStar Team, you will be required to support the Managing Director and Coaches with daily administrative tasks. You will report directly to the Business Operations Manager, where you will support the daily organisation of client coaching meetings, maintaining and updating the CRM system and online file management. You will be required to schedule client meetings record the relevant notes and actions. SalesStar is part of a global company, and the successful candidate will get the opportunity to work with clients based around the world; New Zealand, Mexico the USA and Scandinavia. Full training and support will be made available, including all support towards the completion of the Apprenticeship Standard.

Typical day to day duties include:

  • Provides administrative support to the SalesStar Team to ensure efficient operation of all office procedures.
  • Schedules meetings on behalf of the SalesStar Coaches and clients.
  • Ensure all electronic filing systems are maintained (mainly within Google Drive).
  • Ensures all client playbooks are kept up to date, on the CRM system (Membrain), by data processing and uploading the relevant information and documentation to the system.
  • Service the required meetings by ensuring the Agenda, Minutes and Actions are recorded correctly and disseminated to the relevant people within a timely manner. 
  • Assist with the processing of invoices via Xero.
  • Liaise with clients to ensure exceptional customer service is delivered and client satisfaction is achieved.
  • Creation and maintenance of adhoc Power Point Presentations, Excel Spreadsheets and written documentation using MS Word.
  • Acts as the main point of contact for all visitors reporting to the office, located within the Media Centre.

Skills required:

  • Communication skills (verbal and written)
  • Microsoft Office Skills (Word, Excel and PowerPoint)
  • Managing Processes using the CRM system
  • The candidate will need to be highly organised
  • Analysing information and data inputting
  • Professionalism
  • Problem Solving

Location:
The Media Centre, Huddersfield, HD1



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