Office Support Apprentice – Machenair

Office Support Apprentice

Machenair are looking for an apprentice to join their busy administration team in Ossett. You will learn what it takes to run a busy building services company and be given the opportunity to learn a wide range of skills.


Apprenticeship summary

Annual wage


Working week

Mon to Thurs 8.30am- 5.00pm, Fri 8.30am-4.30pm

Total hours per week: 39.5 hours a week

Expected duration

15 Months

Apprenticeship level

Level 2 (GCSE)

What will the apprentice be doing?

•             Dealing with customer enquiries over the telephone and via email.

•             Hire plant ordering and monitoring

•             Arranging for engineers to visit sites

•             Assisting Contracts Administration team and Contract Managers with various administration tasks

  • Working with all aspects of Microsoft office including word and excel

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will work towards a Customer Service Practitioner level 2 Apprenticeship.

Training will take place either in our centre in Huddersfield or remotely and will take place every 2 weeks

What is the expected career progression after this apprenticeship?

On completion the right candidate will be able to progress to level 3

Requirements and prospects

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative


  • GCSE or equivalent English (Grade 4) desirable
  • GCSE or equivalent Maths (Grade 4) desirable

About the employer

Offering a full design, manufacture, installation and maintenance service, the company has worked with many blue chip clients across the UK providing building services solutions.




  • 254 Wakefield Road
  • Ossett
  • WF5 9AB

Location map


Training provider


Apprenticeship standard

Customer service practitioner
Level 2 (GCSE)

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