Howarths is an award-winning second-generation family business, providing specialist Employment Law, HR and Health & Safety support to more than 600 SMEs across England.
We are passionate about delivering exceptional service and building long-lasting relationships with our clients. Through our continued year-on-year growth, we have built a strong reputation for professionalism, expertise and outstanding customer care.
At Howarths, our values of Graft, Together, Heart and Grit guide everything we do. We are committed to supporting our people, investing in their development and creating opportunities for long-term career progression.
We are also proud of our social impact through The Howarth Foundation, helping individuals facing homelessness to regain independence through employment opportunities.
About the Apprenticeship
This is an exciting opportunity for a motivated and enthusiastic individual to begin their career in a professional office environment.
As a Business Support Apprentice, you will become an important part of our Operations and Business Support team, gaining valuable experience across a range of business functions. You will develop essential administration, customer service and organisational skills whilst working towards a recognised qualification.
This role is ideal for someone who enjoys helping others, has excellent communication skills and is eager to learn and develop within a growing organisation.
What You Will Be Doing
Your duties will include:
- Managing and directing incoming telephone calls through the company switchboard
- Greeting visitors and creating a welcoming, professional front-of-house experience
- Supporting day-to-day office administration and housekeeping duties
- Assisting with diary management and meeting room coordination
- Maintaining and updating client records within our CRM system
- Providing administrative support to various departments across the business
- Assisting with the organisation and delivery of company events
- Handling incoming and outgoing post and correspondence
- Supporting colleagues with general office tasks and projects
- Ensuring clients receive a consistently high level of customer service and support
What We’re Looking For
We are looking for someone who is:
- Friendly, professional and approachable
- Keen to learn new skills and gain valuable workplace experience
- Organised and able to manage their time effectively
- Confident communicating with colleagues and customers
- Comfortable working independently and as part of a team
- Reliable, positive and enthusiastic
- Detail-oriented and committed to producing high-quality work
Our Values
Graft
- Takes responsibility for completing tasks to a high standard
- Demonstrates reliability and a strong work ethic
- Is willing to go the extra mile to support colleagues and clients
Together
- Works collaboratively and supports team members
- Communicates openly and respectfully
- Contributes positively to team success
Heart
- Treats others with kindness, empathy and professionalism
- Takes pride in delivering excellent customer service
- Builds positive relationships with colleagues and clients
Grit
- Demonstrates resilience and determination
- Embraces challenges and learning opportunities
- Maintains a positive attitude in a busy environment
What You’ll Gain
This apprenticeship offers:
- A structured apprenticeship programme leading to a recognised qualification
- Practical experience within a successful professional services business
- Ongoing support, training and development
- Exposure to multiple departments and business functions
- Opportunities for future career progression
Benefits
- Apprenticeship salary (to be confirmed)
- 25 days annual leave plus bank holidays
- Pension salary sacrifice scheme
- Death in Service benefit
- Employee Assistance Programme (EAP)
- Supportive and friendly working environment
- Career development opportunities
Location: Cleckheaton, BD19 3RR
Salary: Apprenticeship rate (to be confirmed)
Hours: Monday to Friday, 9:00am – 5:00pm