Apprentice Sales/Customer Service Administrators – Highgrove Beds

Customer Service Apprentice HIGH GROVE BEDS LTD

We are looking for Sales/Customer Service Administrators for our busy sales department. Highgrove Beds offers its employees a highly competitive salary, job development and a supportive environment to develop your skills and knowledge.

What will the apprentice be doing?

THE ROLE & YOUR RESPONSIBILITIES:

You will learn all about working in a busy sales department.

Dealing with customer queries
Responding to customers emails
Daily data entry of orders via sage
Transferring data from one source to another
Quality checking data entered by the team

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards a Customer Service Practitioner level 2 and functional skills maths and English if required.

You will attend day release sessions at National Business College in Huddersfield, one day per fortnight.

What is the expected career progression after this apprenticeship?

On completion the successful candidate will have the opportunity to work towards a Business Administrator level 3 or Customer Service Specialist level 3 depending on job role.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental

Qualifications

GCSE or equivalent English (Grade 4) desirable
GCSE or equivalent Maths (Grade 4) desirable

About the employer

Founded in 2002, Highgrove Beds Ltd is an established business that uses time honoured tradition and knowledge to produce high quality of mattresses and divans. Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.