Customer Service Apprentice – Liquipak Ltd

Customer Service Apprentice

Liquipak Ltd

Thanks to a continued period of growth, an exciting opportunity has arisen for a Customer Service Assistant to join Liquipak Ltd – a Huddersfield based company specialised in manufacturing, filling and distributing powerful cleaning agents.

The Role:

We are looking for an individual on a full time, from Monday to Friday, who has excellent communication skills, and the ability to work across teams to ensure consistently high-quality work is produced with excellent attention to detail.

This is an excellent opportunity to join a fast-growing company with a large online presence.

Main responsibilities:

– Being the first point of contact for incoming calls and emails

– Processing orders from customers

– Answering customer queries, dealing with product issues and questions

– Managing returns and replacements

– Arranging, managing, and tracking deliveries

Required skills:

– Microsoft office

– To be able to manage a busy email inbox

– Reliable and organised personality

– Basic knowledge of eCommerce platforms such as Amazon, eBay and Shopify