Junior Account Manager – Propack

Apprentice Account Manager

Propack

Propack are an award winning print and direct mail company based in Huddersfield. With over 25 years direct marketing experience, they operate a state of the art production site covering: creative, data, print, direct mail, fulfilment and distribution.

As an Apprentice Account Manager, you will be responsible for understanding client needs, providing solutions, and ensuring successful execution of print and direct mail campaigns. You will have the opportunity to develop your skills in a fully supported environment within an energetic and exciting company.

Annual wage £22,000 a year

Training course – Customer service practitioner

37.5 hours a week hours a week

Duration

15 Months

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will build and maintain strong relationships with clients, both internally and externally.
Be a central point of contact for your assigned projects.
You will take briefs from customers and create quotations.
Develop an understanding of print terminology
Send jobs to production, raising outwork orders, understanding data briefs including different mail sortation methods.

Your training course

Customer service practitioner

Your training plan

You will attend National Business College in Huddersfield one day per fortnight.

Requirements

Essential qualifications

GCSE English (Grade 4) essential
GCSE maths (Grade 4) essential

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Team working
Creative

Other requirements

The successful candidate will be outgoing, chatty and have confidence to build relationships with team members and customers. They must be willing to work well with the wider team and not be afraid to ask questions. A great eye for detail would go a long way as they will be looking at artwork pre-production.

After this apprenticeship

The successful candidate will progress into the role of Client Services Account Manager. They will manage various customers of their own across different business sectors. They will be confident when taking on quote requests and providing advice on our services. Will move on to a higher level Apprenticeship.