Administration Apprentice – Propack
Administration Apprentice
Propack
Propack are looking for an organised and proactive Administrative Assistant to support our Account Management team within the print and direct mail sector. You will help keep projects running smoothly by managing stock, supporting production workflows, updating MI reports, among other general admin tasks.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
• Support the Account Management team with the Direct Mail job workflow.
• Coordinate materials with suppliers and production teams.
• Produce and distribute MI reports.
• Manage documentation, samples, and client information accurately.
• Provide general administrative support to ensure efficient day-to-day operations.
Where you’ll work
Unit 4-, 5 Fieldhouse Park, Old Fieldhouse Lane, Huddersfield, HD2 1FA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NATIONAL BUSINESS COLLEGE LIMITED
Your training course
Business administrator
Equal to Level 3 (A level)
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others’ work. Maintains records and files, handles confidential information in compliance with the organisation’s procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- L3 Business Administration Apprenticeship
You will attend National Business College in Huddersfield one day per fortnight.
Requirements
Essential qualifications
- GCSE English (Grade 4) essential
- GCSE maths (Grade 4) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Team working
- Creative
Other requirements
The successful candidate will have strong organisational skills and attention to detail. Have good communication and multitasking abilities. Be a team player with a proactive, can-do attitude.
About this company
Propack are an award winning print and direct mail company based in Huddersfield. With over 25 years direct marketing experience, they operate a state of the art production site covering: creative, data, print, direct mail, fulfilment and distribution.
Huddersfield, HD2
